Everyone was so kind and thoughtful and informative-- no condescending remarks to someone who doesn't know that much about cars! And no pressure to have everything fixed st once//a thorough explanation if what was needed now and what could wait. I even got to meet some of the technicians and mechanics! Personalized service was provided! I was taken to my job after dropping off my car in the morning and shuttled back to my car at the days end. All through the day I received text updated on what was being done! When I got in my car to return home I found a thank you note from the owner and a pack of mints! And finally, the cost of the repairs we're significantly less than they would have been at the dealer where I typically go! What a great place!
Everything was a great experience except for two things: the bill was higher than I wanted to pay, but not higher than they quoted me and took care of more than the the few issues I took it in for. And, due to no fault of theirs, parts took slightly longer to arrive which delayed my pickup time by a couple of hours.
These guys are the best and I highly recommend them for all car repairs and tune ups.
Friendly, and Fast. I only had an oil change, but I hope if they saw something amiss that you would tell me. The "Stealerships" always come back telling me there are major things that may go wrong and I better fix it now. They told me that my Prius needed to have the carburetor area cleaned. I don't have a carburetor!! do I? yikes