The price I was quoted was the price I was charged and it was far better than any other price estimate I was given. It was cheaper than if I had to do it myself, considering the time I would have needed versus the time they took. Plus, it saved my Saturday from doing a task about which I was completely ignorant.
Friendly -- always interested in making customers happy. Work was done to perfection.
As I was leaving I mentioned a problem I was having with my wife's car and Doug said they are not experts in fixing the problem but to drop the car by and let them look to see if they could help.
Most convenient and efficient auto service I've ever encountered ... albeit I've only used them for company vehicle maintenance so far and in large part due to location just minutes from my home.
But after 5 visits ... these folk REALLY get customer service ... from shuttling me from and back from their shop ... to even dropping off my car at my home when my schedule conflicted with pick up ... all unsolicited.
Last, they even follow-up 1-2 days later with thank you for my business to close the loop!
Christian Brothers Automotive on Branch Hill Guinea Pike really works to earn your business the old fashioned way ... they execute well beyond expectations EVERY TIME!
I will be continuing to use them both commercially and personally going forward!