Excellent Customer Service! This was my first time coming to CBA. I was given a coupon from Discount Tire for an alignment. I was scheduled same day; found an open slot right before closing. Friendly service and informative. Jessica was amazing. She made the whole experience effortless. She will be the reason I return to CBA for my other automotive service needs.
Friendly people - free shuttle to & from my nearby office - work done on time as promised. AND - the final charge was almost 25% less than original estimate due to not requiring as much CVT transmission fluid as originally thought. I don't think that would've happened at a dealership service department. Thanks !
The entire staff was very professional! The facility was clean and very top of the art. I was offered coffee as well as snacks. The technician performed a thorough inspection of my car. He provided several recommendations and even advised of repairs that also would need to happen soon. I was provided a courtesy shuttle. I was also provided a 3-month same as cash payment plan! Just lovely!