I was stranded with a dead battery. One call to Christian Brothers set my mind at ease. Case told me that I would be next in line after the patron he was helping now and he'd be there to help me within the hour. He arrived in less than 30 minutes in their easily recognizable official company truck emblazoned with their Christian Brothers logo and set right to work connecting the portable machine to my battery; took about 10 seconds! He didn't even need to use his truck's battery... The machine was self contained. I followed him back to the shop to get my battery tested and I tried to pay for the tow truck service call but he said, "No charge. You weren't far from the shop and you've been a customer in the past so no charge." The battery was borderline so I decided to buy a new battery, my choice, no pressure from them to buy whatsoever.
On time for my doctor appointment, not late picking up my daughter, couldn't be happier. Christian Brothers turned my day from this: 🤬 to this: 😄.
Christian Brothers has ALWAYS been very open and honest with us about issues and resulting estimated costs to address.
They have always been great about follow-up to ensure everything is working fine and that we are happy.
I strongly recommend Christian Brothers Automotive!
They kept me informed during the entire process and my vehicle was finished in less than a day. They fixed the issue I came in for and didn’t force any other products on me. Will return with any vehicle issues.
They were patient with me when I had to bring my children with me and also the next day when I came in with my laptop and did some school work while waiting. They were also honest about their pricing, admitting that they had over quoted me and I was surprised to spend less than originally expected.