I had scheduled an appointment to have the oil changed on my car. Other maintenance needed to be performed and it was explained to me thoroughly. The office is clean and welcoming, and the staff is very nice and helpful.
Reasonable cost for an oil change and state inspection. My appointment took less time than anticipated, even though it turns out I needed a part that they didn't have at the shop, so that was nice. So far everyone I've dealt with has been nice.