personal service. Took the time to explain the situation with my car. I had an idea of what was happening, took my car to the dealer who ran a diagnostic and work on it but car still giving me problems. Was reluctant to pay for another diagnostic with Christian Brothers because I have done so with the dealer. I also found out the diagnostic fee does not get rolled into the repair charges. Anoter bullet hard to swallow. The end result: I am glad I bit the bullet. They did a GREAT job with the repair. I will take my car for other repairs and definitely will recommend them to friends and family!
As always, they are honest and tell you what needs to be repaired, what doesn't, and what can wait, until a later date. The staff are polite, friendly, informative. The waiting room is inviting, with snacks, drinks, and reading material. I'm very pleased with the service I have received. It's my 'go to' automotive repair/oil change neighborhood shop.☺
The staff is super friendly. I don't feel intimidated. The waiting area is clean and welcoming. I feel as though they really care about their customers. The only reason I gave them a 9 instead of a 10 is because of their hours. I live in Pflugerville and work downtown during "normal business hours", so making their 7am-6pm window of operations (M-F only) is really difficult. With that said, I respect their commitment to employee happiness and work/life balance.