Been going to the Christian Brothers in Roanoke, Texas, for years and thru successive cars. I have moved further away from them but will continue driving there because I know I can trust them. Services is always done well, in a timely fashion, and friendly, courteous manner.
Polite, respectful, and knowledgeable staff with a clean and comfortable customer lounge area to wait for your vehicle. I’ve been pleased with the service and the price.
Brought in my ‘22 Ford Escape for an oil change and tire rotation. The advisors and technicians were highly knowledgeable and friendly and it was a fast turnaround to get my car complete. Will return for all my service needs.
Our company vehicle had a fuel leak and was stranded in Roanoke. I called Christian Brothers since they were the closest shop. They were attentive, friendly and were able to find a replacement fuel tank quickly and had it replaced. Their communication and professionalism was top notch. I highly recommend.
I felt like they made an effort to do the right thing. My previous shop always felt as if they were trying to get as much money out of me as they could.
Employee who greeted me was very friendly even though I was from out of state and didn’t know I needed an appointment for an inspection as in my previous state it was always first come first serve. They still got me in and out quickly. Will return for future service.
easy reservation, very friendly on the phone and at the service counter, transparency about what work will be done. I was impressed while I waited for my car, another female customer had an A/C issue and the technician explained it to her so everyone could understand.
Cleanliness of store
I love this place. They are always pleasant and friendly. They explain everything going on with my vehicle including photos. They let you know the cost up front and that figure is the same amount when you go to pay. My husband had been in there before and it was a great experience so I thought I'd use them as well for my vehicle. I went in for an inspection to renew my car registration. I asked if they would check the freon as my air conditioning wasn't very cold. They found the problem was a leak in the valve. I had it repaired right then rather than coming back for that. I waited for about an hour and a half. The place where customers wait is clean and comfortable. There's free coffee and bottled water while you wait. The restroom there is always very clean too. I love that the music while you wait is pleasant and not full of swear words and other lower vibrational things. Overall a pleasant experience. I'll be back for sure if a need arises. Special mention to Ethan for being so polite and being a good listener and communicator.