James was fantastic...from my initial phone call to the customer service rendered during my visit! He explained thoroughly my options of service. I didn't feel as though I was "numbered" customer, rather a valued customer.
I had am extensive wait, but he was very apologetic & kind & gave a small discount, which I appreciated.
I will certainly return for regular services.
Everything. All the gentlemen I am in contact with are polite, professional. I am NEVER treated like a stupid woman a man can get something over on. Every question I ask is answered to my understanding and satisfaction. The company has a great warranty which I have had to use once. Everything was handled with no questions asked. Christian Brothers is the only place to take my car. I have been with Christian Brothers since the Lakeway, TX store opened and look for a store where ever I go.
The associate who helped us as always been very friendly, extremely informative, and helped in staying within my budget. He also went above and beyond to take my daughter's car to the ford dealership to have the recall taken care of. They are very fast as well!