They were very friendly and courteous, especially for a college-aged girl who was out-of-state. Once they figured out the problem, they called me and explained everything in detail so I knew exactly everything they were doing. The price I paid was pretty high, but I felt like they didn't do anything that wasn't necessary, so I was just glad to have it fixed. Super nice people and went out of their way to make sure I understood everything. I would definitely go back if I didn't live in a different state!