Interaction w service writer, office environment, polite attendant people providing service,conveyed a good sense of intent to provide a good,service experience.
Had a minor problem, it was reconciled promptly.
I will be back
The people are friendly and walk you through every aspect of what you are having done!! No surprises, which is wonderful! Mason Weaver is so experienced at what he is doing and another plus is that KSBJ is playing in their waiting room! It is hard to get stressed when you're listening to positive music!!
They kept me updated on my car so I didn't sit in the waiting room wondering what was going on. They have THE nicest employees! Also the waiting room was beautiful, clean, and filled with a variety of current magazines. Bottled water was always available from them. Thank you for a great experience. I will be coming back.
They were kind and professional. My problem was small and didn't take much time but they were incredibly thorough in making sure that my concerns were taken care of. We will be taking all of our cars there from now on! Great business to support!