I am given an estimate, in writing if I ask, and they stick to it. If something else is found they give me a good detailed explanation of what it is and what the importance of that item/part is. I leave each time feeling like I was treated right. They have gained my trust.
As with each time I have been to Christian Brothers, the service is always professional, prompt, friendly and reasonable. I feel that if something needs to be done to one of my cars, Christian Brothers is doing it because it is actually needed, not just trying to sell me something.
The friendly service, and quick response to meet my time frame. Prices are fair. Waiting room and rest room, very clean! Beverages offered while you wait! All these are a Hugh plus, not found in most places.
I liked that the team went into great detail to explain what was wrong with my vehicle. They have always been professional every time I have been in to have work performed on my car. I also liked that they were able to shuttle their customers when needed.
I actually enjoy taking my car to Christian Brothers Automotive. Everyone there is super nice and Lee, the manager, always greets me by name. I know that they are giving me their best when I need something done on my car. As a woman, I never fear that I am being taken advantage of or over charged for anything. The waiting area is so comfortable and they are quick and good at what they do. I highly recommend them to anyone. My only concern is that it will get so dog gone popular (because they are so good and have a good reputation) that it will be harder to get my car in there when I need something done. But I also know that no matter how busy they get - they always have room to take care of me and my cars.