I've been a steady customer of CB West Chester for several years and have always been impressed. This last time my car was sick - had to be towed in. They got to it immediately, gave me call (and a text) to assure me they would have a look, and within a couple of hours had the problem fixed. Their team is very professional, thorough and knowledgeable no matter which of my four cars I bring in for service. From oil changes to major issues they've always had the solution.
Their customer service is of the highest quality. I can count on the team to call me with the diagnosis, let me know what the problem is, the cost and alternatives if there are any. You always find a friendly face when you walk in the door.