Chuze has a great atmosphere and culture. People like April, Alex, Jessica, Kendall and Carlos bring it every day with their friendliness and great customer service skills. I appreciate Frank and Dak too. A few could step it up to reach that level. I miss Jim (I heard he moved to another location) and haven't met the new GM yet.
The club and equipment is clean and very well maintained. Kleenex in more areas would be welcomed, replacing the broken hand dryer in the men's room and some new padded mats for the turf floor would be nice. But otherwise I am pleased with Chuze on Grant.
Clean, friendly staff and those working out are serious , yet, not crazy weight lifters that grunt and make noise. I love the movies available for those using the treadmills. I always get a protein smoothie so I really like that those are available to purchase.
Price is very low. Generally kept very clean. Close to my house. Offers bicycle racks for days that I bike to the gym. Staff is friendly and helpful. Machines are maintained almost always.
Please bring back the hand sanitizer dispensers!!
Everyone I have encountered from the front desk staff to class instructors have been incredibly kind and welcoming. They have taken their time to show me around the studios and always greet me when I enter. After just two classes, instructors already know my name and check-in with me frequently throughout the classes. The equipment and facilities are well maintained and clean. While I have been a basic member for just over a year, I just recently upgraded to access the full range of amenities. I am very pleased with the decision.
I love how clean things are and how the equipment is well maintained! And the amenities are amazing! It checked all the boxes I was looking for at a great price.