This is my go to facility compared to the others. The facility is clean and the equipment works most of the time. If something like the lockers are out of service they'll be fixed within a day or 2. I always see the guys cleaning and maintaining the facility. Equipment is out of service from time to time but that doesn't last long.
Staff is very friendly and professional. It doesn't matter what time of day but I always see Dylan working, he's the definition of customer service.
Staff and people are Friendly. Everyone there is there for a similar reason which seems to be to be better, not just to go look good. not nearly as many “influencers” and kids that flood the equipment and hang out like a Vasa and other big names.
my favorite part is the staff, Thornton is the cleanest gym I have ever visited. They seem to always be cleaning something. Dillon and the morning crew always great with you with a smile. They also always remember your name which make you feel at home. I actually just referred my neighbor to Chuze, today was his first trial day, he absolutely loved it.