I went to buy a bicycle for my 11-year-old daughter, and Luis assisted me; he helped us find the perfect bike for our needs. The manager, David, also provided incredible service and dedication. Honestly, I am very satisfied with the purchase; both men were friendly and courteous, and they made us feel right at home. In short, everything was excellent—I highly recommend them. They offer great prices and quality. Thank you for your kind assistance. I would go back with my eyes closed. Regards, CF
I've been into this location a few times. Each time the staff has been very friendly and seem genuine in making your experience great. I tend to ask repetitive questions and I appreciate the patience given and time taken to explain and demonstrate the answers to my questions/needs. Excellent customer service.
Las bicicletas en todas las tiendas son iguales, y la diferencia la marcó el asesor, Luis se portó como todo un profesional en ventas , excelente atención y mucha paciencia, estoy feliz con mi compra y por la atención que recibí de todo el equipo, desde el manager hasta los mecánicos, muchas gracias
I requested service on my ebike in regards to the handle bars and frame which was crooked. The issue was fixed and resolved within a few days and the charge was fair. Customer service was direct and personable. Definitely recommended for any bike needs!!
The great they listen to you and based on the conversation, and then they will make suggestions on what they believe is your best course of action that goes along with purchase to Service on your bike.
David and his staff to me they’re the best
Very friendly and knowledgeable staff. Louis helped me with my new bike, he was very professional and answered all my questions and made recommendations. He kindly took time and showed me the details regarding my bike. I will go back for serving my bike and also purchasing more accessories.