I know they deal with a lot of high end bikes, but they took care of my grandson's very average bike and treated it as if it was one of the high end ones. It took a little longer than we planned on but they acknowledged it and said they were sorry and knew how much a bike out of commission mattered to a little boy.
Very nice and professional people. I also watched how they treated other customers in the shop and on the phone and was very pleased to see how everyone was treated.
I greatly appreciated that both the tech and the owner took the time, on a very busy Friday, to service my mountain bike that was having gear shifting issues! Thanks again for providing great customer service!
I just bought a 3rd round of bikes from City Cycle for both of my boys. I always come back because of your knowledgable team of bike experts. I’ve never felt pressured and always been very happy with my purchase.