The two students who came to my mother's apartment were efficient, hard working and non-judgemental about the sheer amount of junk they were asked to remove. They worked hard to fit it all into as small a space as was possible. This was an enormously stressful time for me and I felt that they really understood. I have already recommended this company to one of my mother's neighbors who called and asked.
I would like a more fixed pricing structure. I called for a Goodwill pick up. Over the phone I was told that a couch could start at $119 and depending on space of the other items it could go up to $400. The guys who showed up eyeballed the couch and said $149 and including my other items would be $279. Not having a fixed pricing structure is not only hard on my budget (I'm waiting for payday and there is a big difference between $119 and $400) but it also feels like the prices are "adjustable" to the whims of the movers who may or may not be inflating prices. Also, I wish there was a discount for Goodwill donations. It feels like I'm being overcharged for wanting to give back but needing assistance because furniture is too heavy for me to move on my own.
It would have been nice to know that there was an additional charge for televisions. You say that you will take them, but I never heard or read anything about a $1 per inch additional fee. If it was on your website, then it wasn't very evident.