My brother and I were cleaning out our parents' apartment after they needed to move to a residence which offered more care. We had a short time to empty the apartment or incur another month's rent. After investigating various charities for an hour and a half, there was no one charity that would take all the remaining furniture as well as the various other items. There was also no charity that could come that week. We ended up with College Hunks because they would pick and AND DONATE all the items we had.
It was not inexpensive but the two young men who showed up worked quickly and efficiently and we were able to get the space cleared out. It was a stressful week but I am glad to know that the furniture my mother loved will be able to be enjoyed by another family.
You need a bit more polish. The two men were absolutely fine, but it would be good if they could wear hoodies or t-shirts with your logo on it. Also, they did not have any promotion materials which I was promised. Not good. Each man should have a business card as well.
I think it's wise that on some materials you are playing down the word Junk. It affects how people see you. Collecting junk is a good job--but it should not be lumped in with the moving business. Instead, could you make the junk business a division of the master company, with its own promotion materials, t-shirts, etc.?
The word College is the key word, as it makes people think of clean-cut young men who are studying for another career and doing this on the side.
Well, these are my observations from my very small job, and I hope they help you. Let me please add that the young lady I spoke with on the phone who took my order was outstanding.