The scheduling was a nightmare! The first pick up was late and missed its time window, so I needed to reschedule. The rescheduled appointment was lost all together, but they managed to squeeze me in after significant complaining. They were also late AGAIN and missed the pick up window again! Sitting around waiting twice was really inconvenient and ruined 2 days for me!
The gentlemen who arrived for and executed the pickup were very nice and efficient. No complaints with them.
It really is stress free. we were moving some stuff out of a highrise condo. Kelly knew they would ask for insurance and said just send it to her. they asked for the wrong thing twice before they finally asked for what they want. Meanwhile, each time they said it was incorrect, Kelly and whoever else answered the phone took care of it and got it back to me. they were all great!
I would like to thank your company for the outstanding service provided to me today. The members of your team were professional and courteous.
I first learned of your company after viewing Shark Tank some time ago and was glad that I remembered the the company's name and that I was in your service area.
I would highly recommend your company.