You need a bit more polish. The two men were absolutely fine, but it would be good if they could wear hoodies or t-shirts with your logo on it. Also, they did not have any promotion materials which I was promised. Not good. Each man should have a business card as well.
I think it's wise that on some materials you are playing down the word Junk. It affects how people see you. Collecting junk is a good job--but it should not be lumped in with the moving business. Instead, could you make the junk business a division of the master company, with its own promotion materials, t-shirts, etc.?
The word College is the key word, as it makes people think of clean-cut young men who are studying for another career and doing this on the side.
Well, these are my observations from my very small job, and I hope they help you. Let me please add that the young lady I spoke with on the phone who took my order was outstanding.
2nd time using College Hunks and another excellent job. I needed to downsize from a 4k sq foot house to an apartment. Matt and Brian filled one truck up and returned with another truck an hour later to haul the rest of my stuff away for either junk or donation. Doing all this while movers were moving the rest of my house to storage. They did everything I asked of them and did it graciously and worked along with me as I either changed my mind on some things or added some things to the haul.They worked super hard and spent most of their day at my house. Great guys and I would absolutely recommend them! Kudos to Brian and Matt for a job well done!