Actual movers be more aware of quote provided and what that included to stay within the time frame and adjust as needed for items that homeowner had already taken care of. Packing sufficiently to allow enough room for all items.
It was easy-breezy from beginning to end. Spoke to a very nice man on the phone who arranged for the estimate. My favorite part was being able to talk to a human being without having to jump through a gauntlet of telephone prompts. Set up the appointment for the estimate without fuss. The young men showed up at the appointed time.gave me a quote...which was reasonable...and then took away my junk. It was so easy...I had been staring at that pile of stuff in the basement for a long time...and Josh and Jessie took it away. It did not take long and the young men were so polite and efficient during the entire thing. I wish I'd done it earlier. Just perfect!
I like that they gave me an honest quote which I was free to accept or decline and that the entire process was very quick and efficient. The employees that completed the work were also very friendly and professional.
Very impressed with the initial contact but the service on the day was poor. Very slow. Larger guy with glasses was totally unmotivated, just stood there while his colleague worked. Didn't seem to have a clue what he was doing. My neighbor used 2 Dudes and a truck and had the double the furniture I had and it was all new and good quality, they wrapped and dismantled everything and moved it all on their truck to her new home on Winchester Road and unloaded it all and put everything together in 2.5 hours. To move my furniture across the street took more than four hours. My neighbor was charged $270 and I was charged $405, something wrong there. I have moved more than 20 times in the USA and around the world and this is the worst service I have ever received. I still tipped them out of awkwardness but I wish now I spoke to my neighbor that I hadn't.
Very friendly, professional, fast, and helpful. They allowed me to reschedule when moving got complicated, and they came out on Christmas Eve and moved me quicker than I could have imagined, including some very difficult pieces they managed to fit through tight spaces. Highly recommended!