The guys come in and move everything out quickly. I can schedule the pickup when I want, and don't have to worry about it being on the first floor like with some other services. I like that they try to donate the furniture first so that others can use it if possible.
A bit less expensive, $479 for one living room of furniture, I felt was a bit much. Inform customers that it would be wise to have a rep out to evaluate cost. Average individual may not estimate appropriately and at time of move has no alternative, (as in my case).
All the college hunks were amazing; communicated well, careful, on time, and pleasant.
1. Why was the estimate so far off from actual? A very full two-car garage was estimated at two truckloads; the actual was 5.5 truckloads! This is a shocking difference in quantity and cost!
2. Please call at the beginning of every day on a multi-day project, so the customer knows what is going on and feels well-informed. Please also confirm completion.
3. Suggestion: send photos of before, during and after clean-up project.
The constant assurances that they will be arriving on time. I had others scheduled to arrive directly after and therefore needed the movers in and out as promised. They delivered and it truly was a stress free experience. Nice guys too!
1. I liked that I could use your web site to do my own estimate of the cost. As it turns out, my estimate was exactly the same as the price quoted by your Team Leader.
2. I liked the text message reminder that I received.
3. I liked that the boss called me to let me know there would be a slight delay due to the stormy weather..I believe in safety first, too!
4. The whole process once your team arrived went flawlessly, and I was greatly impressed by the efficiency of the team. They were in and out in 15 minutes. One note: they should put their names on the invoice somewhere so I could acknowledge them personally.
5. The team was genuinely concerned about keeping the inside of the house clean.
6. The truck was clean and seemed to be in good working order.
7. The team presented a professional appearance: clean uniforms, well-groomed, and articulate.
This was a very pleasant experience. Should the need arise, I will absolutely consider using College Hunks again.
Moved furniture quickly
I appreciated how they gave me a quote before they moved my furniture
Clean and did not leave a mess in my apartment
Called and kept in good contact about timing of pick up