From the first call to the last item moved out, working with CHHJ was a great experience. The college movers were respectful and professional. They moved some furniture out of my office building after our renovation, and we have a lot of rules to follow per our building management and they followed through on all of the precaution requests. They were efficient and I love the fact that they went out to donate the items they could and recycle the rest, what a great business model! I would absolutely use them again.
I like your customer service. Whenever I call your customer service line, the wait time is extremely short and the representatives are polite and professional. The movers who came to my home we're also polite and professional.
Very nice crew, showed up on time with a call 30 minutes before, crew came in my home and carried everything out for me, received my receipt for goodwill when they left and saved me the hassle of transporting my stuff myself. I also like that they recycle what can't be donated and toss what is trash. Best way to clear a space quickly.
It really was stress-free. The agent on the phone when I called the main 800 number was very helpful and easy to work with. He was also straightforward about pricing and how everything worked. Matt called me first thing in the morning to confirm my appointment and that I was aware of the general pricing estimate for the amount of stuff we had. The removal ultimately came in quite a bit cheaper than what we were guessing over the phone which was a nice surprise. The crew was fast and efficient, friendly, showed up on time and was gone in 30 minutes.
Couldn't have been easier and it was amazing being able to call on Sunday, talk to a real person, and have a crew take out our stuff first thing Monday. Loved it.