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College Hunks Hauling Junk and College Hunks Moving Facebook-24 Googleplus-24 Yelp-24

   689 Reviews
801 E 6th St.
Little Rock, AR 72202
(501) 377-9979
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Recent Reviews:

May 20, 2015
T.C.
Bryant, AR
I appreciated the careful wrapping of my wooden pieces. They were knowledgeable about breaking down large pieces and putting them back together securely. They were patient when I changed my mind about placement. They were respectful and professional.
May 17, 2015
Taylor, Donna
Sherwood, AR
First, you sent me a text reminder on my cell phone and phoned 30 minutes ahead of your arrival, like you said you would. Second, you showed up early in the two-hour window (8 to 10 a.m.), rather than near the end of that two-hour period, which freed up my time so I could do the other things I needed to get done today. Third, when you arrived (on time), you did the job quickly and efficiently.
May 17, 2015
K.D.
Little Rock, AR
They showed up early and we're very diligent
May 16, 2015
C.C.
Maumelle, AR
I don't think anything can be done. The guys were nice but several things were broken and scratched during the move. Several dings in the house as well. We're having to patch some small gashes in the sheet rock. It was a tough move. I would recommend they take extra care in wrapping other furniture, not just pieces with drawers and extra care packing the truck. They need to be careful not to lose hardware. We didn't get the hardware back from the furniture they disassembled and pins were lost from a shelve. Couches were dirty from rubbing the truck and other furniture scratched pretty bad from how it was packed. Maybe use more blankets. We had several and not many were used. Thanks!
Response From College Hunks Hauling Junk and College Hunks Moving
May 21, 2015
Casey, I apologize on behalf of our company for falling short of expectation. I talked to Justin who was handling this and said he discounted the final price. I think more should have been done and we can send a repair man to patch the nicks and replace any lost hardware. If you need anything feel free to follow up with Justin our operations manager at 501-940-7342. Thank you for your feedback and we will use this as a coaching tool moving forward.
May 10, 2015
W.G.
Little Rock, AR
It is very convenient and your employees were courteous.
May 9, 2015
D.M.
Little Rock, AR
Very prompt and polite.
May 8, 2015
H.A.
Little Rock, AR
On-time, professional, friendly. I do not recall anyone mentioning that the empty truck they drove to our storage unit site to unload our loaded truck was going to cost an additional $85. It's ok; I get it -- they have to get there somehow, and the trucks/gas have to be paid for, but if everybody they service down the line pays an $85 truck fee...that certainly adds up quickly. It just would have been nice to know in advance.
May 7, 2015
G.P.
Little Rock, AR
Service was timely, fast, and efficient. The guys were very polite and friendly. Good job! Thanks so much!
May 7, 2015
M.P.
North Little Rock, AR
Pleasant and efficient personnel.
May 6, 2015
F.S.
Mabelvale, AR
Our guys were good workers and fun to be around. They had an excellent team spirit.
May 6, 2015
Adams, Jan
Little Rock, AR
Fantastic polite service, bottom line.
May 5, 2015
H.B.
Little Rock, AR
Professional and very careful with every piece. Great job!!
April 29, 2015
W.S.
Conway, AR
The guys did a great job on my move.
April 29, 2015
C.S.
North Little Rock, AR
Reliable
April 23, 2015
C.C.
Little Rock, AR
I made the reservation a few weeks back. As the time drew nearer, I did not have to call to double check. I received a text message, then a call to followup. Pickup and delivery went exactly as it was supposed to on both ends (Little Rock and Fayetteville).
April 22, 2015
Moore, Phillip
North Little Rock, AR
Very nice young men, on time, courteous, helpful.
April 22, 2015
K.K.
Cabot, AR
I scheduled a FREE packing appointment for Saturday, April 4th between 9am - 11am and no one showed up. I called to get an ETA, Estimated Time of Arrival? The dispatcher stated she would call and someone will call back shortly. I received a call from Noland the owner. He stated their was a communication error and he did not understand why an appointment was needed. Seriously?!? The free appointment was needed to assess all items I wanted College Hunks to pack for me and provide me with a price quote to ultimately give this company additional business. Noland stated the job sounded small PLUS there was no one available to meet with us because he was out of town and the other two "quoters" were out on moving jobs. I was flying into Arkansas from Virginia and made this very clear to Noland ... My schedule is very tight. He assured me everything will be "Stress Free" ... NOT SO!!! I was called 2 1/2 hours early on my April 9th moving date, with the movers requesting to come early because they completed their previous job earlier than expected. Considering College Hunks stood us up for the "packing" appointment, I was left to pack things myself on a very limited time schedule. When I expressed to them, They could not come early, I needed that time to pack and organize my belongings, the mover began to cut my sentences off, his tone became loud and condescending and once again I am infuriated at this company for NOT adhering to the scheduled time they gave me in advance. I have used two other companies in this area, although they cost a little more, I can honestly say "I would much rather pay the extra money for accountability, respect, and a REAL Stress Free Move. Also, Noland offered to pay for the extra time to pack my items should I allow the movers to show up 2 hours early. However, they (the movers) made it very clear that they were not staying any longer than their 2 hours. In fact, an hour and 40 minutes into the move, they literally just starting throwing my items into boxes in which I had to take out and ask them to wrap them and repack them. As they were leaving the short man, whom had an ego as big as moon, stated as he was leaving, "you sounded crazy on the phone." REALLY?!?!? You yell at me because you did not adhere to your schedule. I demanded you will listen to me and not continuously cut me off as I am speaking and you call a Paying Customer Crazy?!?!? I will be CRAZY to use this company again!
Response From College Hunks Hauling Junk and College Hunks Moving
May 21, 2015
Krystal, I apologize that this was not a stress free experience. Considering it was only going into a 5x7 container I didn't feel an onsite was needed but in hind-site I now know that it would have made you feel more comfortable and for that I am truly sorry. We did not charge you more than the 2 hour minimum and from my knowledge nothing was damaged. If you have any more questions or concerns please email me at movinglr@gmail.com. Thank you
April 16, 2015
C.N.
Little Rock, AR
Pricing was too high for labor. Otherwise it was a great experience.
April 14, 2015
M.G.M.
Little Rock, AR
Very effectient and helpful.
April 13, 2015
P.S.
Little Rock, AR
The guys were super friendly and hard working-- they didn't waste time and got the job done which I really appreciated.