The two young men introduced themselves, however, I've forgotten their names. They were phenomenal. Polite, enthusiastic, professional. They worked hard and quickly from the moment they arrived and were able to haul off way more junk that I expected, so I am super pleased with the entire experience.
The customer service rep who took my order was also very pleasant and professional. I was anxious to get the junk hauled today because Louisville is once again forecasted to have heavy rain. Once the ground is wet, a large truck cannot back up to the barn without getting stuck and tearing up the yard. I am extremely grateful I was able to arrange same day pick up.
I was more than pleased with the two gentlemen that came to our home this morning, they are very efficient and polite , very accomodating, however through no fault of their own, a piece that we wanted picked up was left, we realized this immediately and called the 800 number to get them back. The young lady on the phone, was less than helpful, I did finally call the local number and left a message and then checked my phone and saw the young man's number, I called him, he said he had gotten the msg and they were on the way back.
Now why in the world couldn't that young women have said she could do that instead
of insisting I reschedule....
Seems like common sense is a scarce commodity these days..