The hunks arrived on time with a smile. They were professional and politely followed all my directions. They got the job done quickly. No slacking!!! I am satisfied with the service they provided and will definitely recommend and use them again.
The members broke my table and my light and did not have a document to report the damages. I was also told they would supply blankets for my move which they did not. I had to drive an hour to get the blankets before they could begin the move. The men were friendly but I ultimately felt very taken advantage of by this company. They also charged me almost 3 times the amount the Durham hunks charged me for half the time and the durham hunks did not even have an elevator to use. Very disappointed and will never recommend.
I had scheduled my pick up for between 6-8pm on a Friday night. Nobody showed up on Friday night. I repeatedly called both the local and national numbers for College Hunks Hauling Junk, and was given NO answer as to what had happened and NO answer as to when somebody would be there to get my item. After literally hours of calling people I reached a local manager who still had no explanation for what happened, but agreed to reschedule me to the following morning. I left work early on Friday to be home for the pick up, and am extremely upset that I had to spend the entire evening sitting at home trying to get answers.
The next morning the pick up was as scheduled, but I was charged full price despite the major inconvenience on the previous evening.