It was a perfect move in every way. The professional way in which every step proceeded could not be improved. I found every person I dealt with, whether on the phone or in person, to be professional and perfectly trained. The crew who did the move were amazing.....curtious, professional, and extremely efficient. We moved my 91 year old mother to independent living. For obvious reasons she was apprehensive. They immediately picked up on the situation and reassured her in a very kind way. She ended up enjoying what could have been a difficult day. I give the moving crew my sincere thanks for putting her at such ease.
The Hunks you assigned to us, Jeff and Octavius are personable, kind, efficient, and careful with items, walls and doors. And very considerate of the people they've come to serve. They worked quickly and were cheerful. It was a little stressful making the decision to let go of things we've had forever, but your phone greeting, "How can we help you have a stress free day" really gave me the assurance that together we could do this, Jeff and Octavius listened carefully, then loaded things up so quickly I didn't have time (or the inclination) to second guess my decision.
It was unbelievable freeing to let go of stuff I thought I owned. Letting things go so others can use them or make something useful from them is a real gift, as is letting things go to the recycling center.
Thank you for a stress free day of releasing too much stuff and laughing with two excellent young men.
They are very good at working with you when you bring up any issue. I don’t look for a perfect business. I look for a business who operates under ethics and integrity, and they have great integrity. Every business is going to make mistakes - we are all human. I make plenty. What I appreciate about them most is they want to make their customers feel happy and that they paid for the services provided and compensate for any mistakes on their end. That to me is a good business with honesty. Would recommend to anyone! Very friendly men who came out and worked - great personalities. Effortless in setting up the last minute need of a moving company!