Everything. Both the movers and the junk removal employees I used were utmost professional and took care of me and my belongings throughout the process. It was refreshing to see such superior customer service these days. They were all personable, efficient and cared about me, the customer. I would strongly recommend this service to anyone.
The 2 movers took 7 hours when we were estimated 4-5.5 hours for 2 bedroom apartment. We also had many items ready to go, we removed all cords and everything off of them to speed things up and there were long gaps between traveling from the truck and back to the apartment. The distance was not the issue. They truck was also to small so a second trip was needed for a mattress and a mirror. That added time which I paid for no one apologized about that. We bought them lunch and the time they took to eat that was paid for by us. Total cost plus $60 cash tip was over 1,000. This was not a $1000 service.
Everything! From the initial response to my online appointment request, to the meeting at the house with Scott, and to the fabulous, courteous and careful movers, Jacob and Mike, it was a wonderful experience! I will absolutely recommend you guys to all of my friends and my real estate agent who told me she's always looking for good movers she can recommend to her clients.
There was perfect communication from beginning to end. The individuals - Winston and Darrius, were VERY PROFESSIONAL. It was a perfect experience. I have already been recommending College Hunks Moving to people that I know.