I felt that the young men were not very efficient. They took a long time to think through each piece of furniture, and did not seem to have the training to know how to move each piece into my home. Additionally, one piece of furniture scraped a corner in my hallway, and I will have to do some repainting. I considered using friends and family to help move my furniture, but wanted to avoid such mishaps, so I chose to use you, the professionals. Unfortunately I was disappointed.
I was disappointed that I was not able to have my invoice changed when I realized that I had forgotten to include a $20-off coupon that I had. I called immediately after the truck had left and was told by the drivers that they couldn't change the invoice, and that I'd have to use it next time.
That didn't seem fair or right. It seems to me that a standard question about "do I have any coupons" ought to be asked before the final invoice is charged to my card.
434 Mignon Lane
Although the equipment that needed to be removed presented unexpected difficulties the movers never gave up trying to find a solution and maintained a positive, polite and professional attitude the entire time. And they were,mif course, successful!
The 2 kids who came to my house were friendly but were not anything close to professional movers. They could not back the trailer into my driveway after attempts for over 15 minutes - I would recommend that you train them in this. Also, they bickered in front of me on how to wrap and pack a couple of items. When I pay over $300 to move a 2 pieces of furniture and a small pile of other stuff I expect a professional job - I did not get this.
The guys that came by were so nice and professional. They worked hard and got the job done in less than an hour. I am only sad I hadn't hired them for jobs in the past. Never again. Thanks College Hunks!
The phone receptionist and the team with the truck were exceptionally helpful, friendly, polite, professional, and attentive. Though the team had to shift my appointment to 30 minutes later than scheduled, they did call 30 minutes before the appointment to inform me they were running late. I thought they were coming to only give an estimate, but they arrived with a truck and offered to do the pick-up right then, so my sister and I took them up on their offer. They were patient as we scrambled to decide "keep or toss" on many items our father's garage (part 1 of estate clean-out), which was filthy and cluttered with all manner of junk.
I was pleased to see that the excellent quality of service and personnel in TX were equally pleasant and helpful, as well as very efficient, as the team that moved my husband's business in NJ.
College Hunks Moving Junk provided excellent service to help us clean out a family member's apartment. The three young men were very polite, efficient, and professional. They were very careful to move the furniture without out damaging it or the walls. The bill reflected the actual work and amount of stuff that they collected so we feel the billing was just right. We would use them again!
The movers were fine. But, the cost was about 15% more than the original estimate that was based on the percentage of space to be used of a large truck. The movers showed up in a trailer, not a large truck. The original estimate given on the phone was from $250 to $375 for moving 2 desks, 2 credenzas and a conference table. We were charged based on the 3 movers' time and use of the trailer at a cost of $439.