Very prompt, even on last minute notices there was someone to help within the same day. We have used the Hunks for several moves within the office and they are extremely attentive and careful along with helpful.
I think the thing that impressed me the most was when they called to say they were on their way I was asked if they could stop and get us something to eat or drink. That was so considerate. The service all day was wonderful. My daughter commented "These guys are normal - not freaks like we normally get." I will never use another service to move. I am also using them this week to haul junk away from a storage unit.
It was well over a 100 degrees and the guys started and finished with a great attitude! They worked fast and checked to be sure they were putting the items exactly where we wanted them. We had a very heavy jukebox that they easily brought in through the front door. We had bins that we wanted to go up in the attic and they very willing to do so even though it was brutally hot up there. Nothing was scratched or broken. We were impressed with the work ethic of CJ, William and Krenon.
Movers on site were great. My quote, from Gaery I think, was not thorough. I was told someone would come to my home. Instead I received a phone call and was assured he had plenty of experience to give me a qualified quote w/o actually seeing my home. I believe I provided accurate info, however an on-site estimate would have removed any double of phone miscommunication. Also, his initial quote re: packing did not mention the cost for boxes. I don't mind paying for the boxes at all...just would have liked that to have mentioned as I received the initial quote. Let me be clear. To my knowledge, no one lied or even purposefully mislead. But info that would have come out with an in-person quote came instead as a steady stream of ad-ons. Didn't leave a great impression. After getting an on-site quote from "All My Sons" I actually called them first to do our move. They were not available when we needed to move. So, I hired "hunks" and decided to, on my own, double your quote so I would not be disappointed at payment time. You couldn't meet the original quote but came in well under the "double up." So, we were happy with our movers, disappointed in the lax manner in which the quote was acquired, and wish a larger truck had been sent out so that 2 actual (and 3 needed) trips wouldn't have been necessary.
Being WHERE they said they would be at the TIME they said they would be there. The items to be moved are important to the owners. The "College Hunks" see to it that the items are important to them, also. Jacob and friend moved 4 items (washed, dryer, refrigerator, & heavy file cabinet) for us, quickly, carefully, and enthusiastically.
The entire moving experience was completely stress free. The company confirmed the day before and called as promised the morning of. They arrived in a timely manner and completed the job with such a positive attitude that it made the move stress free.
Our delivery guys were awesome! They busted their rears on a 100 degree day. I've moved several times and used several different companies. You guys and your delivery guys were the best I've used. In all phases you did exactly what you said you would do and the guys were extremely professional. Thanks for a great job!