It's pretty straight forward. Having to worry about getting a call back to make payment, however, is a little inconvenient and worrisome when we don't get the call and are hoping we're still on the schedule.
Otherwise, all great.
My junk removal and donation pickup went very smoothly , the movers were fast and efficient they were polite and respectful
I would use them in the future for other moves
Keller Williams Realty Palm Harbor Florida
[PHONE NUMBER REMOVED]
OMG- I am so happy that I found this service. From the moment I first asked for a quote, until the boys finished unloading my stuff and drove away, this experience was absolutely wonderful.
1. The quote was done with ease; although they do prefer an in-home visit, they quoted me based on my list saving me the trouble of trying to schedule all that.
2. Response on my request for a quote was quick and the quote was accurate
3. Because my moving expenses are being covered by my new employer- they agreed to invoice me instead of making me pay up front and having to wait for my employer to pay me back.
4. The guys called me to advise of their arrival time. They showed up and worked hard. As of right now I have found no real damage. There have been a few things that got a ding, but that is to be expected with a move.
The crew I had (5 guys)- were all very good, personable, respectful, and efficient.
The entire process was focused around the consumer experience. This model seems to be a lost art in the "big box" corporate mentality. From speaking with our Account Rep, they were patient in setting up times and had no problems working around our hectic schedule. When the crew arrived, they were friendly, professional, and quick. They made sure we were satisfied with their service and that our expectations were met. I am very impressed with this Company.
Kyle Mc Cabe came out to work up an estimate for me. He was on time, very polite and professional. I was a bit apprehensive about the hourly rate quote rather than a flat rate, but his estimate of the hours that it would take was right on the money! The office kept in touch with me to confirm the date and other details so there were no surprises. The crew of movers called me with an ETA in the morning and arrived right on time. They took good care to protect and wrap all of my things and moved everything without any problems or damage. Perfect service from everyone. A special thanks to the guy's that did the heavy lifting...Jeramie, Cesar F and Jacob. Great job guys!