Exactly what it says "STRESS FREE".....I didn't have to do anything and I received excellent customer service from the two guys that removed the junk from my clients home.
They were friendly and they did an outstanding job!
College Hunks is lucky to have them as a part of their team!
Very easy to schedule and the truck arrived within the time window promised. The staff was friendly, professional. My items were hauled away quickly, including a king bed which had to be dis-assembled. Excellent and would definitely recommend to others! Thanks!
I love that I can schedule online and see what availability is available. There is a reminder call/ confirmation call either the day before or that morning and then the driver always calls when they are on the way.
Do what you say you will do. The day of the pick-up, all was wonderful until they left and my husband noticed one table in the patio remained. I contacted the gal who takes the initial orders and told her. She assured me she would contact them to go back for the table. I got a call on my cell phone from one of the hunks, stating they would go back and retrieve. My husband and I went back to the house the following day.... table NEVER PICKED UP and we paid $500! Not too cool.
I was explained the pricing over the phone. I ended up having a lot less to haul away because the yard wasn't cleared.
The brothers were still mentioning the $575 Price. They took it down to $450. Then $400 plus tip.
I like tipping. I gave them $460.
So they worked about 1 hr, the amount of stuff was a fraction of what it would have been for $575 and
They were still trying to charge me for that or as close to it as possible.
Your company provides an excellent service. The guys were polite. But I was overcharged. It felt dishonest.
I was mainly disappointed by the high price of hauling things I was donating to a charity, and by the delayed appearance of the truck. The workers themselves were great, but my pick-up time was delayed from a 10:30 to 12:30 window up to 5:15, with periodic updates throughout the day.