Clean cut, uniformed, English speaking crew who called to confirm appointment time, showed up on time, ready to work, had a clear and concise method and order of work, who worked quickly, efficiently, with a "yes we can do that" attitude, who worked well together as a team, had the tools they needed, were friendly yet professional. Would use this company again.
Is a bit expensive and the approx quote i got in advance was not anywhere like the quote when they came. I still think the service is great but I wouldn't recommend it to people on a budget or price sensitive folks
1) You were a half hour late. This messed up MY busy schedule.
2) I just had 1 chair to haul. That would've taken 15 min. tops. Instead I had to listen an additional 10 min. about how great your company is. I was already running late because of them.
3) My arms are deformed. When they walked in my door, I extended my hand to shake hands. The older guy hesitated, then took my ONE FINGER to shake it! INSULTING!
4) When I was paying the guy,he went into his shpiel about why tipping him helps his education. I don't care about tipping you for your education because of reasons 1,2,& 3.
You called the day before arriving and then on the actual day to confirm arrival time.
You were polite, professional and warm.
You got straight to the task at hand - quickly, no fuss, no damage.
You told me where I could dump the items you couldn't take - chemicals and paint.
It is not ok to share my name public ally but I have given you a 5 star. Yelp review with these comments.
I wanted to donate our dining room table. We scheduled an appointment window for a quote for late Sunday afternoon. They called earlier in the day to say they were ahead of scheduled and would it work for them to come earlier which it did. The team of two came in, looked at the table, gave me a quote for the job to remove the table which was acceptable to me, loaded the table on their truck and gave me a donation receipt from Goodwill for donating the table. All in all it took about 15 minutes or less. Great job!
To be honest, I have felt guilty that I did not give a good review earlier! I have nothing bad to say about the service I received. All aspects including scheduling, timeliness, and pick up all ran extremely smoothly. The three gentleman that came to pick up the junk were very prompt, extremely polite, friendly and sooo fast! After the quick and reasonable estimate I was given, I went in the house to do one thing, and when I came out 10 minutes later they were done! I would happily make recommendations to friends! :-)