I was so grateful when I called the company Tuesday morning and they had guys available to come out to help us with our move that same afternoon. We had a terrible experience with a different moving company the day before. These guys showed up early after calling to let me know they were on their way. They were very friendly and efficient. It even cost less than I expected because they worked so fast that it didn't take as long as I thought it would. I cannot say enough good things about the guys who helped us. I highly recommend them and will not hesitate to call them again in the future.
I greatly appreciated the efficiency of making an appointment. I found the agent to be very knowledgeable, helpful and friendly. all scheduled appointments were on time. All employees, agents, packers and movers, were friendly, helpful and responsive to customer needs. I would definitely use the service for short hauls.
I've called the general 800 number twice and left detailed messages for the Tampa manager or franchise owner to call me. I'm yet to hear back. I feel I was over charged. I would like to discuss this. Please have someone call me.
The guys worked very hard and were very enthusiastic. They worked into the night to make sure the job was completed, and it was not easy since I was their 3rd job of the day. My only suggestion for improvement is that boxes are put in the room they are marked for, as it makes unpacking easier. Thank you for a job well done.