You are the only company that I call when wanting quality service. The guys consistently exceed my expectations, are always prompt, courteous, and ask if there is anything else that they can do for me. They really make the customer feel like they appreciate the business. Next time I move I am going to give your other service a try. Many companies could take pointers from the employees that I have met!
Everything! There were no surprises; the quotes were accurate; the drivers were on time and very knowledgeable about moving and about how to treat customers when they are under the stress of moving. I will never use any other moving company!
The movers were on time, polite, considerate, professional, very careful, and worked steadily through the hot, long hours going up and down stairs until the job was done. They wrapped and moved every item taking care to prevent damage to any items. They had a great sense of humor, kept everything clean, were friendly and respectful, and answered all of my questions. They even got my mothers stamp of approval!
They were having truck issues that day which cause a delay of 2 hrs until they guys showed up, but they weren't even the ones who were supposed to do the more. The guys were very friendly but after a few days had passed we noticed scratches that were recent on the items that they moved without wrapping that were not there before as well as the fact they were lifting items that needed a 2 man team but they insisted they on moving an item per person and not handling with care. Also I had told the person I booked with that I had a tempurpedic bed and it needed to be wrapped but the guys didn't do it, and I forgot to mention it since I thought they had been told about our move. Also they hit us with not only a $98 fee for holding the move which I get but on top of that they once at my moving site they said that before they move anything that there was a fee incase scratches were made to the furniture either $80 or $100. Well they didn't mention that you had to notice the scratches that day, we haven't been at the new place for less than a week when we noticed. But we were told nothing could be done.
It was completely last minute and they were willing to work with the company I work for to find the best solution to get the junk left from out move out. I think the guys that helped were Ranado and Camron. Very nice. I'd recommend them to anyone.
The movers left some of my things at my previous residence and did not put the things that they did bring in the right place. I would like them to bring the desk from my previous residence and carry the heavy things that they left in my garage upstairs.
Where do I begin? The person I reserved with was helpful and efficient. The movers--Jake and Chris (Tampa - 4/4/2015) were AWESOME! First, they called before coming, and even showed up early (they asked for permission and assured us it was ok if not). They were friendly and well-mannered, did not stop once for a break, helped with things they didn't have to, offered tips for making things easier, were very careful with all our stuff, packed an incredible amount of stuff into the truck without worrying us about damage, moved box after box of books and kept their sense of humor, and dealt smoothly and without whining or attitude with a MUCH larger move than was expected (that's the only issue we had--I think you guys need to have an estimator come out so jobs are more accurately estimated). I can't say enough about these guys. They were great. We thanked them, of course, but please thank them for us again.
Kameron and Paul were the BEST! They were kind and courteous and took great care of my possessions. They were also very quick. I will be asking for those 2 again when I'm ready to move in a couple of months.
We were so impressed with College Hunks Moving! We experienced a few bumps in the road trying to move in to our new condo due to broken elevators. The hunks took every challenge well and stayed attentive and helpful. We had two different crews and both were very professional and efficient. We will definitely be returning customers when our next move comes. Thanks for providing a great, reliable service!
The call center was a real problem. The five guys we dealt with in person were wonderful. Initially two guys came thinking junk only. No and I had called to confirm it was a move and not junk. Then timing became an aside and messed everyone up. Not good and VERY easy to solve.