Devon and Eugen were amazing!!!!! They worked quickly and efficiently and were very pleasant (as well as respectful) in spite of me frequently suggesting things that I thought would be better. Sometimes they agreed and sometimes they explained why what they were doing was better. I felt very valued as a persona and as a customer.
The gentleman that came were very professional and polite which helped ease the anxiety I had on moving. They were fast but very careful with all my belongings. Also had great personalities that I was able to care on conversations and jokes with. Def will recommend them to any and everyone.
Easy to schedule with many time options, clear explanations of process and cost, scheduler patiently answered multiple questions and was friendly and engaging. Crew called and arrived when promised, movement of items was smooth and efficient, liked that one person appeared to be overseeing process so it ran smoothly. Crew was polite and also answered additional questions patiently. Only minor issue was software/square not running well, which creates delay for finalizing for customer and crew.
Team was awesome, led by JT. Great young man, very polite and patient! The only suggestion I have is that JT maybe should have asked his team to take their ear buds out, because often they couldn't hear him or me! Maybe a policy about that would make sense so that customers and team leaders can not waste time having staff take out or mute their buds when you need to speak to them. Otherwise, they were great, when they could hear us! Good people, with good hearts.
Oh my goodness! I’ve never had such an enjoyable, stress-free “nightmare” loading boxes onto a truck. “Nightmare” comes from all my past moves which number more than 12. We had a special project yesterday in that we rented a refrigerated truck and I contracted two fellows from College Hunks to help us load the boxes into the rental truck - as in, I wanted strictly professional movers but just for their labor. Meanwhile Dante backed our rental truck down the curved lane behind our house. There is no way my husband or I could have done that! Overall, they did such a fabulous job!!!
The first thing Dante said to me was that this is going to be a great day! He reminded me that it’s not raining, it’s not hot & we’re going to have a great time & have fun. I hadn’t even noticed the weather but he was right and the pressure was slowly lifting from my shoulders because I felt, finally, like someone else is in charge and it’s going to be OK. That’s just what I wanted to hear. Meanwhile, Jean asked if he could play our piano and he gave us a mini-recital which Dante missed.
These 2 were so professional that I’ve booked them to unload the truck in 2 days. I told/gushed at their supervisor regarding how great they were and how I wanted them both back in 2 days. It’s booked! Life is good even during a stressful move if you’ve got Dante and Jean on your team.