Utter disaster. These guys had no clue how to conduct a move. Various items damaged. ( excluding expected paperboard desks).Boxes were not marked by room or area. Items that should be shipped together were placed in any box. So no way to find a tv remote for the matching TV or clips to reinstall shelves in a break front etc. 2 large kitchen drawers with expensive pots and pans were left behind. Other pots packed but the matching covers were placed in unmarked boxes. Forget about stress free. This act is not ready for prime time. Think of Keystone Cops meeting Demolition Derby!
Furniture was broken during the move almost 1 month ago and I am still waiting for someone to contact me after 3 calls to company.
Also never received my receipt from good will.
Movers were nice and courteous and efficient. Problem seems to be with main company, not the movers.
Price was too high,and it stated on the contract 1 truck and 2 men. We only asked for 2 men. No truck. Very nice guys but we felt they were inexperienced. My husband had to keep telling them how to put in the furniture so we could not waste space. Very dissapointed.
Your move was totally STRESSFUL, and your add says it should be 100% stress free. Your movers were lazy and careless, breaking a beautiful piece of my furniture.
Your estimate states 2.5-4.5 hrs,and your men took 8 l/2 hours....THEY were SLOW!!!!!! and I told them I heard glass, and saw a piece of glass on my floor, and they said, oh,no, that is not glass... well, yes, it was glass..... because they were careless and didn't care.
I called your office and told the office manager that this was ridiculous, as the men hadn't even finished leaving my first codo, never mind getting to the destinatiion...... at 10 o'clock at night, when the men finally finished, the boss on called threatened to call the sherriff om me and he said I would spend the night in jail if I didn't pay.
Your men left two dressers filled with clothing at the old address, and they failed to empty one of the closets............. they left their drinking bottles on the floor, and they left their empty rolls of tape on the floor.
When I spoke with Raven, she said boxes would be provided, yet they were not.... as the two movers left the clothes in the bedroom set at the old address. In addition, the closet ont he porch was also left filled........
these two men were the worst movers I have ever met... and to be "threatened" by a mamager is harrassment....... please be aware I moved literally five to seven minutes from one location to another.
I asked the men to please follow me, but they said they knew how to get there.... and of course, they would not follow me, as I asked, so they took a long route, and I got there way before they did... this shows what lack of care these two men had..... they could care less..... They were slow, careless, dirty, and excessively charged me for ridculous time.....
The pricing system was a little confusing. I was told to expect to pay around 178, and when the movers got here, the price went up to 238, or something close to that #. That's a big jump in price, but bc they were already here and ready to go, I paid.
I was happy that they were able to come on the same day I called and kept me informed when they were running late due to the weather.
Two very nice (strong) young men came to move out our unwanted things. They were well dressed and polite and so helpful! I want to give their names some "kudos" but I can't read them from my slip! You guys were great! I'd absolutely recommend you to my family and friends! Thanks!