Response From College Hunks Hauling Junk - Dallas, Frisco & Plano
July 13, 2015
I will reach out to this client as I spoke with his wife the day prior to the job to review how we do our pricing and was able to provide a fairly tight range based on the items she described to me. On the day of the job, the team assessed things first hand, took her through our value proposition and then quoted the final price - it came in within the range quoted the day before.
While I appreciate the feedback, we also know that we're not always the right fit for every customer. Had the client's wife said no, we would have left - no questions asked. We never want our clients feeling compelled to use our service. This is why we our up-front and transparent with our pricing prior to any work commencing.