I would absolutely recommend The Parking Spot to friends and have done so. But, my last time there, I wasn't 100% satisfied with the return pickup situation. It was July 28th and there were quite a number (more than 10) people waiting when I arrived at the pick-up spot at CMH. The temperature was in the 90s and I could see that some of the people were already getting testy and there were some with small children. Now, I'm 81 and don't do well in high temperatures but didn't try to get in front of those already there. The driver seemed to understand the situation and said that another shuttle would be along in 3 minutes. It was much longer than that…maybe 15 minutes. And, there was a party of 6 who had been waiting since before I arrived who I let on and then 3 younger women pushed in front of me. The driver seemed to see that I was somewhat distressed and tried to make room for me but I guess no one was willing to move. Another 10 or 15 minutes passes until the shuttle (with the first driver) was able to take most of us who were still waiting. Were there only 2 shuttles running? In that heat? In the time it took for me and the others to be picked up, there were at least 10 blue and red lot shuttles that arrived for those passengers. Although my car was found safe and sound, and your drivers are polite and helpful, this was not an optimal situation.
Reasonable pricing with promotions for repeat customers. Secure parking lot which is also well lit. Shuttle service is prompt and drivers are usually friendly and helpful. I appreciate receiving emails and/or text messages about upcoming promos.
Easy to schedule and pay online. Easy to arrive and check in. Easy to depart. Also the shuttle bus is wonderful and quick and I can track its location on the app.
I’ve always found the parking spot to be safe and shuttle bus to be quick. The drivers are helpful and the card with our row/spot made it so easy to hand to the driver upon return.
It service is great, the drivers are friendly and the gentleman at the gate was helpful when the app would not load so I could check out.
I had one of my co-workers sign up last week for your services.
See you in a few weeks.
I appreciate how prompt the shuttles are to and from the airport. The staff onsite and the drivers are very helpful and quick. I reserved a covered spot for nine days at a very reasonable price. Highly recommend The Parking Spot, Columbus OH!