Drivers pick me up at my vehicle and take me promptly to the airport. They also drive very well. It's rare that a Parking Spot driver drives erratically. I appreciate the easy access to the lot from the highway and the complimentary water at checkout. Also, I like that I accrue loyalty points for free parking.
Easy to park, not super expensive, drivers are courteous and friendly.
Negative thoughts from this last trip...On arriving at the shuttle at 1045pm, the bus was full. We waited out in the 21 degree weather with our toddler until the next bus arrived...at least 25 minutes! I don't know how many buses wear in use...maybe one? More buses please...at least until midnight.
On the morning of my flight I was super frazzled and scatter brained. While at the airport I couldn't remember if I had locked my vehicle. I called the lot and the lady I spoke with said she would send someone to check and call me back. An hour later she called me and assured me it was locked. The drivers I dealt with very both extremely professional and helpful. I would definitely use the Parking Spot again as well as recommend to my friends and family. The rates are reasonable as well.