All of the caregivers were very professional and caring. Each of them had an immediate good rapport with my husband. They were all very willing to do whatever was needed to assist my husband in whatever his needs were that day. There has been some frustration regarding finding caregivers daily. I was expecting a solution regarding having the same person come each day up until this week. But as I understand the caregiver who is assisting my husband all this week (Sept. 16th -20th) which is GREAT! will be leaving at the end of this week. I hope a permanent caregiver will be found before the end of this week. Thank you.
The Staff in your office is very polite, efficient and helpful. There is always someone to answer the phone;
The employees sent to my home have been nice, polite and easy to get along with.
The way you handle your billing with me and the Insurance Co. is very acceptable.