We have had the pleasure of receiving services from several care assistants with ComForCare. All of them have been punctual, caring of my love one, customer focused, reliable, accept feedback well and willing to go the extra mile if necessary.
The entire staff treat their clients in a very patient and professional manner.
I am grateful for their support, patience and care.
They try very hard to pair CNA'S with clients based on their needs. This demonstrates their professionalism and speaks to their character.
I would highly and gladly refer this agency.
I have been extremely pleased with the Care Assistants who care for my husband. They are thoughtful, knowledgeable, caring and easy to work with.
In addition, Allison Suh and Earlyn Oliveiro have been instrumental in keeping me abreast of schedule changes and well informed.
The staff truly cares about the clients and of course it's CNA's. They do not tolerate disrespect from either party which is how it should be. They take action immediately on any issues you may have positive or negative and will keep you updated on the status of your issue.
Bottom line, I am extremely happy with Comfort Care. The uncertainty I felt on the first day a CNA arrived, my anxiety was off the chart, because I was under the influence of narcotics and my home is my safe place. Now, I'm quite comfortable mainly because the agency takes all the worry out. Basically, making it painless and comfortable.
I'm Grateful they were eventually able to provide the same person on a regular schedule. If you have a surprise appointment, they go above and beyond to find assistance.
As clients, we can help them maintain a great agency by remembering " Respect goes both ways.
I would rate them on a scale of 1 -10 a 20.
Thank you