The care providers are always very professional and caring when they support my mother's needs. Communication from the office when there is an issue or time conflict is sometimes troubling, however. For example, I set up weekly showers, but there was confusion about who was going to be scheduled and no one showed up. Now that seems to be working better. Also, occasionally, no one shows up to walk the dog and there is no communication from the office in advance about why. Overall, I am very happy with the care provided to my mother.
Everyone has been very accommodating in working with me to take care of my needs. The aids have been wonderful. I had used ComforCare before and returned to them a second time.
It has been a great relief for me to have someone help my husband with his shower and to make the bed for me. My husband has been satisfied with the help he gets during his shower.
Your staff is fantastic, their tasks are so great but they all dig in and do what needs to be done with ease and assurance to the client. As a Retired R.N.who worked in home care I am fussy and notice a lot of things regular folks may not notice, I must say your staff pass my expectations.
Wonderful caring team. Works so well with family member and support was consistent, caring and worked hard to not only provide supportive care, but a personal relationship as well! Thank you!
Very prompt about rounding people up and arranging for 24 hour care. Most of the caretakers are quite good and most are strong enough to take care of a bed-ridden grown man.