The schedulers are prompt, courteous, and efficient. If I have a change in the schedule, they do everything to accommodate my request. Yolanda always is cheerful in what must be a very challenging and demanding job! One caregiver in particular, Kylie, is outstanding - personable, professional and a true partner in my husband's care. She is kind, gracious, and competent. We wish you could clone her! Grace also is very reliable and sees to my husbands needs with competence and professionalism.
The caregivers are kind and attentive. Scheduling is easy and making changes when necessary is also easy. Having reliable help with my husband is a godsend!
We had very good care from the aides for my mother, Alice. They treated her with compassion and delicately because of her back issue. They all were good at their job and were interesting to talk to. Yolanda was always quick to return my calls. It took a lot of stress off of myself knowing the care she had.
I have enjoyed all the ladies that have come and helped me. They also accommodated my schedule due to it was a little different then their standard schedule.
Yolanda went out of her way to get things quickly set up for us after another company dropped the ball. She sent Bettie to us and she has really improved our quality of life. She's amazing in every category. Thanks!