You have wonderful customer service. It is easy to reach you and everyone I have spoken to there has been very personable, knowledgeable, and helpful. Great business!
I had a standby generator installed at my house recently. The company that installed it recommended Consumer Propane. But before I made my final decision, I did my due diligence by contacting other propane companies and for various reasons, I chose Consumer Propane. They sent a person to my house (Kara), to survey where the tanks were going to be placed. I was very impressed with her. And she became my go to person whenever I had questions along the way. She was great!. The installation of the tanks went perfectly and without a hitch. The two men who did the job were great and explained everything I needed to know before they left. I'm delighted that I chose Consumer Propane and my propane installer and dealer.
Recently I had an opportunity to contact your customer service department regarding a billing issue. Ellen exhibited extreme professionalism and knowledge in bringing my concerns to a completely satisfactory conclusion. In addition, the PARACO website is easy and intuitive which is important to me. To anybody who asks, I recommend Consumers/PARACO for all their propane needs.