My technician, Lorenzo, is very professional and does a great job!! We have 112 apartments and the number of monthly calls about pests have decreased SIGNIFICANTLY in the last few years and I believe it is because of the relationship we have Lorenzo. He is very knowledgeable and has great products to apply and I communicate with my tenants to make sure that they aren't promoting a bug friendly environment. It is a great partnership
Professional technicians who provide a thorough service to our business. The documentation they provide to us is excellent. Since we are a medical device company, this is a critical part of our being compliant with certain standards and regulations. I definitely would recommend Cook's to any other Medical Device Company out there in need of a pest control service.
Director of Operations
Hemostatix Medical Technologies
We had some issues with our most recent technician and the manager has been great in communicating with us to fix those issues. He was very responsive and helped us to make sure we were able to continue the service at our facility with no future issues. Our facility has some restrictions to how it is treated, so we really appreciate the manager working with us to make sure we can get the level of service we need. Thanks again for being so helpful when we needed it.
I LOVE AJ! She is AMAZING! She is the BEST tech we’ve ever had. She is personable, funny, knowledgeable, professional, punctual, flexible, quick to respond, well-prepared, and she gets the job done!
Honestly, she is the reason I have told other people about Cook’s.