What I liked about my cookies by design experience was the creativity of the team. They truly collaborated and came up with ideas I would not have thought of. My sister was surprised and happy with her cookie bouquet welcoming her to the University of Indiana.
Very nice, helpful,friendly, courteous associate on the phone. Asked me what I was wanting and Offered great suggestions.
Was a little concerned about the cookies being delivered this way… in the past I have ordered and had delivered from in town. (Really miss our store in Louisville Ky)
My friend loved it and said she had never gotten anything like it!
Thank you!!
I am very happy with the service I received. I was actually looking for a local delivery to Louisville but could not find one. The young lady I spoke with assured me that if the people at the memory care facility opened the package, the cookies would look like the picture and would appear as a local delivery. The shipment was on time and delivered as requested. My friend was delighted and loved the cookies. I very much appreciated the helpfulness of the Cookies By Design staff. I'm sorry I cannot remember the young lady's name.
I made a mistake on delivery date, it was an Easter gift for my grandaughter. Linda called me to reconfirm the date because the date I filled in was the week after Easter. She saved the day with that follow-up call. My granddaughter had her Easter basket for Easter. Thank you for caring about your customers and cookies were GREAT.