Excellent customer service! They went above and beyond when I called with a last minute change to my order. I will definitely use again and would recommend to anyone.
The cookie bouquet was delivered to my daughter’s door. She wasn’t there at the time so the delivery person texted her and then notified me as well. The cookies bouquet was so cute. My daughter said the cookies were big and were very good.
The cookies were beautiful and delicious and put a huge smile on my granddaughter’s face. And we’re delivered on time by a very pleasant delivery driver. Exactly what I wanted. Thank you
Delicious and super cute heart cookies for Valentine’s Day! Ordering and pickup options made it so easy. A sweet treat with my sweet guy! They didn’t last long in our house! And the icing on top of our Cookies By Design experience? The message I wanted on the card, they hand wrote. Just a fun and sweet added touch that impressed me! Felt more personal than something typed. Thanks!
I LOVE that the help I got there was very attentive to my needs and carried out specific needs to my design to a tee! I love how you guys truly value your customers and give excellent service, not to mention great tasting cookies!!
Bought these for my daughter at Texas Tech and she loved them. They made her day and she cannot stop raving about how good the cookies were. She said her whole room smelled of sugar cookies and she loved it. Thank you!
I am super impressed with Cookies by Design in Lubbock. Having *nearly* forgotten about Valentine's Day for my grandkids, I hurriedly found a great cookie bouquet online, and ordered it for a SUNDAY delivery, thinking it would not be delivered on Sunday. But, they did and my grandkids were super happy.
I will be ordering from Cookies by Design in Lubbock again and often!
Janet Wilke
The cookies were beautiful, and the delivery guy offered to go to a different address to deliver to my son when he wasn’t at his dorm! Excellent service - Thank You!!