The customer service rep was very professional, helpful and pleasant. She offered creative ideas to fit the needs of my order. The cookies and packaging/presentation turned out beautiful!
Exceptional customer service!! Very friendly & helpful staff. After sharing my reason from wanting to send a cookie bouquet, the friendly gal assistung me helped design exactly what I had in mind. It was also nice to receive a call from another friendly voice confirming delivery and letting me know my grandsons loved their soccer bouquet. Thank you to ALL at Cookies by Design!
Loved the variety of cookies. The St Louis Blues themed cookies were great! Perfect and brightened the day of the recipient. Appreciated the phone call letting me know the delivery was made.
I live out of state. I called to order for my daughter’s birthday. The person who assisted me was very helpful. I received a call when they were delivered. My daughter LOVED them. Thank you so much.
I was pleased with the purchase and delivery. The deliverer called prior to delivery- I was not able to answer the call and after the delivery was made I received a call to confirm delivery. You just don’t find customer service like this anymore.
I have shopped with them on several different occasions. They have great customer service, great skills, and the cookies are very good. Thank you , Cookies by Design!!! You’re a 10 in my book!!!
There was some confusion initially because I was originally in communication with someone from the corporate office, who was also very nice, but when she left on maternity leave I wasn't sure where my order stood. So, I went to the store to talk with someone in person. Everyone that I dealt with in person and through email, was very friendly and professional and made sure I received what I ordered in a timely fashion.