Great customer service from selling the bike to maintaining the bike. !!
I’ve bought a few bikes from Cooksons cycles now and I wouldn’t go anywhere else.
Shaun Rick and the team can’t do enough to help you out.
Thanks guys 😎
great selection of bikes and equipment, very knowledgeable, incredibly friendly and keep all past transactions on file - a real local almost family feel
Very friendly staff, I was helped by Ethan who was only too happy to show me around and answer all my questions. It was my first time in Cooksons but won’t be my last
The Trek I ordered was fantastic and the service provided by Cookson was excellent everything was perfect from the start and the delivery . Would recommend to anyone
Very helpful with down to earth advice and happy to deal with both the technical and the dumb questions equally. Great advice with no pushy selling and plenty of time to consider options. Overall a near perfect retailer. I have and would be happy to recommend them to friends and family. We need our local bike shops and we only keep them if we support them.
Nice showroom, easy parking, polite knowledgeable service and very helpful when trying to fit a large bike into a small car.
Excellent range of bikes on offer.
I consistently receive top class advice, communication and service prior to and post purchase from Rick and the rest of the team! We as a family have bought 5 bikes over the past 4 years and each time have come away knowing we have made the right choice. The product offering is great and caters for a range of budgets and the fact I know the guys are at the other end of the phone or email and are only too happy to help is great.
I can’t praise highly enough the service I have received every time I’ve been in. Rick is the person I see when I go in. He is extremely helpful and professional. Nothing is too much trouble. I love my new bike and the fit is really good and comfortable after necessary adjustments. The gears were stiff on my other bike so they had a look and made some adjustments with no charge. I would recommend them to anyone.