Helpful staff who were happy to spend time discussing the bikes they had available, and when bikes might be due into store. We purchased 2 bikes and they were both ready for collection prior to the given date. On collection, the staff were very helpful in setting up the bikes, and also helped us to secure them onto the bike rack on the car.
Staff were knowledgeable, helpful and when I went in with a specific request didn't try and upsell me! There was a good range, especially seeing as bikes are in demand and often out of stock at the moment. Quick turnaround for the build and an offer of a free service. All round excellent!
Fantastic service! Staff are so friendly. Rick spent nearly 2 hours fitting the bike with me when I collected it. Sorted my cleat position, arch support, gave me loads of advice. Nothing was too much trouble. I can’t recommend highly enough. Thank you so much.
I’ve got to say the staff are really helpful and I always feel welcome when I arrive they have so much knowledge and very helpful. I feel very happy when my bikes in for a service because it’s in good hands and they do a good job. I would recommend this bike shop I will always go here thanks Cooksons mr Martin
The service from Shaun and his staff was excellent. Shaun went out of his way to get an extra small size bike for me. He went through all the controls on the bike etc and nothing was too much trouble.
I would recommend Cookson Cycles without hesitation. You get a personal service and a bike that is the correct size for your height.
The shop is on the main road with car parking for customers.
The product that I purchased was supposed to be a two week straight from manufacture delivery. It turned up in three days. And I was kept informed all the way. Very impressed and I will use this company again!