Such a friendly service. I'm new to cycling and was given lots of really helpful advice about choice of bike and start-up accessories. When I experienced a problem with the bike, Cookson's resolved it straight away - they were so motivated to make sure I had a positive experience. The staff clearly have expert knowledge, but as a newbie I didn't feel embarrassed to ask anything. I wouldn't hesitate to recommend them to anyone.
Always welcomed with a smile and treated as you were a member of the Cookson family. It's like having a new bike after each service so much so that I've booked all 3 of my bikes in this time for a service.
Excellent local bike shop. Knowledgable, friendly staff. Issues, large or small, I have with my two bikes (supplied by Cookson Cycles) are always sorted successfully. Good advice offered when I need it.