Great communication, attention to detail and aftercare. Kept me updated and asked for my requirements. Excellent service - no pushing, listened to the customer and offered advice. Gteat technical knowledge.
Took my haibike here for an issue with the battery under warranty. Battery was replaced under warranty with a small amount of labour to pay. Great coms throughout diagnosis and repair. Very happy with the work completed. Will be taking my bike here for service when it’s due. Thanks
Great deal on a new bike. Guys in shop were really helpful and Rick gave me a great introduction to the bike and set it up for me.
Great service all round.
The service was professional, prompt and friendly. There was the flexibility to drop my bike off pre service, and collect up to seven days after which I found really helpful due to life commitments.
Overall I can not fault the service received in anyway
Cooksons are our go to bike shop. Brilliant service and advice every time. Just needed a small part for my bike but ordering it was no problem.
Very recommended.
Fantastic service from Cookson Cycles!
Took two bikes in for repairs and couldn’t be happier with the whole experience. The price was very reasonable, the service was quick and professional, and the communication throughout was excellent. Everyone I dealt with was friendly, helpful, and clearly knew their stuff. Bikes are running perfectly now.
Highly recommend! 🚲👍
Great service as always, kept me informed on my new bike including getting it wrapped, this is the 3rd bike I’ve had from Cooksons and will not be my last.