Amazing customer service. As a total novice coming into the shop, everyone I’ve dealt with has been really friendly and helpful. SO much better than my previous experiences at larger retailers.
Chaos in the shop were very helpful and clearly knew their products. I bought a lovely mountain bike, which they kindly had ready for me within an hour. Lots of information and a service free of charge in a few weeks. Would highly recommend and my bike is amazing! Am a novice cyclist after a 30 year sabbatical 😁 - they reassured me that my confidence will come and I can’t praise the team enough. Shop is also lovely!
If you live within the area use Cookson Cycles for any servicing or repairs. Not only do they have an expert team, but they also take care and pride in their work. I’m glad I’ve found Cookson Cycles and now won’t use anywhere else.