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   1231 Reviews
11301 Carmel Commons Blvd., Suite 116
Charlotte, NC 28226
800.800.6336
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Recent Reviews:


Every CTM agent is a skilled professional. Always quick and fabulous service.

Very FAST and effective responses. . Michele and Carole are doing a great job and are very reliable .

Anytime I need immediate assistance they are always happy to help. Thank you CTM!

Julie Hungate was extremely helpful in assisting with a group reservation for a corporate off site event. She was very knowledgable, quick to respond and made this process very easy for me. The services I received exceeded my expectations.

Michele is fantastic, very responsive and delivers outstanding customer service!

Customer Service is excellent!

April always does an awesome job!

The agent was able to provide excellent and efficient service.

communication and service was very easy and the agent was helpful and professional

April and Cher are always so pleasant and helpful. great response time with urgent matters.

April always responds swiftly.

Kimberly is a travel/arrangement expert and most professional. I appreciate her going the extra mile helping me make plans to bring my wife along. Thanks folks for making it happen with ease. James [FIRST NAME REMOVED]

Courtesy and effective

Always a quick response and everyone is super helpful and kind.

April Simpson and the other CTM agent that helped me with my trip to Dayton were fantastic! They helped me in a timely manner and with great customer service. Because of them, I would recommend them and CTM to anyone.

Nice speaking to a real person rather than automated prompts, also the agents are very helpful and friendly.

So responsive !!

Too early to tell. So far I am pleased.

Julie H works so hard to make sure all details are taken care of. We made last minute requests and she handled everything. Thank you Julie Everyone at CTM provides top notch service

Working with Kimberly Swanson.