Your front desk personnel are impersonal and more concerned about how they look and interact with each other rather than the client standing in front of them. Minimal eye contact, no sincerity very superficial.
My technician was awesome, totally different. I have been to cosmos many times over the years and always felt better once I made it past the front desk.
Treating myself once in awhile boosts my self esteem, which changes my overall outlook on my life. If I feel good about myself, I can accomplish life's little ups and downs. ❤ Dedicated Mom, Friend and Woman! 🙏