Maria is no longer there, she has been doing my eyebrows and facials for over 20 years. Had Nicole did my eyebrows and did not do a good job. looked in the mirror when I got home and did not clean up well at all. Was very disappointed. I don't know who else you have with experience like Maria. She is definitely missed and was an asset to your company.
I called on thursday to see if there were any cancellations for later that day. I spoke to Shana asked her to call or text me if someone should cancel and I received a call back within 20 minutes. She had an appointment for me, at the time I could do and was so very accommodating. Shana is wonderful at what she does for Cosmos. When I got there I met Shelby who washed and conditioned my hair. She was so interested in making the experience calm and soothing. Wonderful technique and great personality. She was wonderful. Then on to my haircut and style from Natalie. She gave me one of the best haircuts I've ever had. Very professional and obviously great at her job. I'm looking forward to my next appointment with her at the end of the month. thanks for a great experience from start to finish.