Alex and his team do a great job of listening to concerns and explaining maintenance needs on our bikes. They perform the work quickly and get our bikes back to us. Very comfortable and friendly atmosphere in the store.
we really appreciated your expertise and friendly engaging demeanor of employees. We also felt like we were not pressured into purchasing anything more than we wanted to and yet you were very knowledgeable.
Drew and Zach were very interested in what my issues were about my road bike and did some test writing and made recommendations on what to do. I don’t know if I’m going to keep the bike, but thank you.
Overall, I had a wonderful experience at Country Pedaler. Customer service was very personable and enjoyable. First time putting new tires on an eMTN bike and the first employee I talked to just recommended what my favorite setup was on my regular full suspension. Did some HW and learned that EXO+ is highly recommended for eMTN bikes and not just EXO (Maxxis tires). So luckily I was able to call them the next day and have those tires ordered instead. Priced seemed fair to another shop that I compared to. Only being my first time here I felt a level of trustworthiness in their business practice which I really appreciated.
Products, services, and customer service are excellent. They have everything you would need for the bicycle enthusiasts. Glad to have them as my local shop.
Alex and the experienced CP sales and service team are always professional, helpful and passionate in understanding my peddling needs and recommending the right solution for me. Love riding and the outdoor fresh air still today.