From the initial purchase day, I was notified and all the steps leading up to picking up the new bike, ran without a hitch. Crankie's customer service has been impressive.
Bob C.
You are very close to where I live and staff is very helpful for all purchases whether big or small. My most recent purchase was a bike bell and the staff member helped me select an appropriate one and installed it on my bike for me. Very prompt and helpful staff member. Also when I was leaving another staff member offered to let me take my bike out the back door, held the door open for me, and discussed various bike paths in the area with me.
I was very satisfied with Cranky's bike shop replacing my front rim for my bike instead of trying to replace spokes which would have costed more than the new rim.
[FIRST NAME REMOVED]
The staff at Cranky’s were very helpful and accommodating. They were super busy and still managed to swap out my bike seat on the spot. Super friendly!
I like supporting a smaller business with very knowledgeable staff. All the employees were friendly and helpful and assisted me in choosing the right bicycle for my goals.
My only critique would be that they are so busy, they need more staff during peak hours so they don’t lose sales.
I liked everything and just the helpfulness and friendliness of all the staff there.Especially Kael and the new guy Matthew, thanks for recommending which bike rack and splash guard fits. I am so happy so far with everything.