Criterium clearly have set out to distinguish themselves from the mainstream bike shop chains by spending time to engagae with thier customers and providing knowledge based pre sales advice to ensure the client gets a product with is right for them.
Handover, bike fitting and aftersales care is fantastic. They spent the time to fully configure the bike and adjust the fit accordingly - you're not allowed to leave if its not 100% right!
It is absolutley obvious that to be a Criterium team member, you need to have a passion for cycling running through your veins.
If you are thinking of buying a bike then this is the place to go
The knowledge these guys have about bikes and riding them is first class
They make sure you get the right bike and the correct size and spend so much time
making sure that everything is perfect
Best shopping experience i have ever had and the bike is awesome
Paul looked after us extremely well when we purchased electric bikes for myself and my wife. He was extremely patient with us and went step by step by step through everything we needed to know. He was not at all pushy and I would recommend anyone wanting to biy a bike to speak to Paul
In today’s speed of light society here is a professionally run bike shop that gives you time to talk through your purchase to make sure the product is right for you. Again when you pick the bike up there is no sense of trying to hurry you out, they take time to fit the bike properly and answer any questions you may have however trivial. Would never buy a bike anywhere else. Would highly recommend as would many of my friends who have bought from Criterium.