They were very willing to work within my price range and budget. The guys assigned to build my deck were friendly and professional. They went above and beyond to clean up and leave things looking great!
For the most part we were satisfied with the work. There were a couple of issues we pointed out to Sam at the doorways that he told the workers about, but that didn't get done, and we never noticed that on the final inspection. Otherwise, the siding looks great and we're happy we contacted Cronkhite to have the work done.
Mary F. [LAST NAME REMOVED]
The door works really easily, I'm very happy with the quality. I happened to have a very bad experience with the person that installed the door, and the finished work on trim and caulking was horrible! After sending pictures they agreed and sent someone to take off all the mistakes and start over with new trim. Bruce did a great job, and I'm very pleased. Therefore, I would be glad to have windows in the future as long as the 1st man has nothing to do with the installation!
we still have a yard sign advertising your business on our front porch. would love to have someone pick it up the next time they are in town. would appreciate paperwork being presented in person at the end of the job instead of trying to get it off my laptop. Installers were very friendly and courteous.
Our installer was fantastic & did a very diligent job for the summer hot months. The quality of the windows are spectacular as well. We could immediately feel the difference in our electric bill & the heat that was coming through our windows.
Rory Butler was direct and precise about benefits of the Azek deck product, the installation crew, procedure, installation timetable and he followed up quickly with questions we had. He guided us to find a paint match solution for our railing banisters. He talked to us a friend would talk, politely and listened to our concerns. The product seems expensive to me but he was a good salesman that made us feel good about our decision. The two installers, Kevin and Roger, were very hard workers in extremely hot/humid days. They worked quickly, enjoyed their work and worked well as a team and answered my questions. Each day they cleaned up the job site. I was concerned about pickup of the unused product but they both came thru as promised after the weekend. Cronkhite is a solid company to do business with. They did exactly as they said they would do. Compared to several friends who have had deck replacement problems with slow and unreliable installation, the Cronkhite team met all my wife's and my expectations. My friend recommended your company based on his experience and satisfaction with the product, it was good advice and I hope to feel the same in a couple of years about the new deck. People do make a huge difference and build success for owners. RKB 24 July 2020