Reliable service together with pictures of the work done. We're away a lot and we value honest service. In a previous case (about a year ago) we were home and the service guy said he came to the house but indeed he had not been there. We reported the incident..
This is my first experience with a pool service company. Everyone from the beginning of gathering my information to the service technician Jose that I met yesterday. All are extremely professional.
Very happy with the service of cleaning of our pool and keeping on top of any deficiencies that may arise.
So far all has been great
Also nice to know when technician is arriving since we have a dog to keep inside.... appreciate the notifcation via email.
We have been very pleased with our service from Crystal Falls from start to finish. We have been with them for several years now. From weekly routine service to anytime we have had a need for repairs of additional services. Ryan our service manager is very responsive. We have a new pool tech, Alex and we have not missed a beat! Highly recommend Crystal Falls!
Cave Creek Customer