The communication with your company was efficient; no on hold forever and problem resolved right then. The pool looks good. We are happy with the service.
The pool service employees have always been very nice and explain things well.
I have had some trouble leaving voice messages and not having them get back to me right away, but I usually hear from them within 48 hours.
Crystal Falls is an excellent pool service!! They can be counted in to keep our pool at its best at all times! They communicate in detail about the state of the pool after every service. If repairs or other pool needs arise we are always notified in a very timely manner. The pool techs who come to provide service are always personable and professional. We are always notified of the pool servicing time in advance so that we can secure our dogs to prevent “escape” through our gate!!! We appreciate our association with Crystal Falls very much!!!