Dependable, and the communications of letting know when your company's technician is on their way, and the email notifying me that the service was completed along with the attached pics.
I already have recommended Crystal Falls to one of my neighbors.
When my pool is serviced, they send pictures of before and after service as well as the gate! The tech Joe Strong always does a great job and I appreciate that he always gets the in line filter for the sweeper!
We can count on Crystal Falls to keep our pool in its best condition!!! The technicians are always pleasant, knowledgeable, and efficient! They never skip a pool cleaning. We rely on them to let us know when extra services are needed, such as filter cleaning. We communicate by email or text and quickly get these extra services scheduled. It is always easy to communicate with Crystal Falls. They are always responsive to our needs!!!
Services have been fine. I am cancelling our service because our neighbor (lives right accross the street from us) has his own pool service company. I want to give him our business.