Culligan provides great service, starting with their office staff who call every month to remind me about the delivery, to the delivery driver who is always prompt and very professional.
You arrive on time & your employees are competent. Plus Culligan reminds me when it is time to install a fresh UV bulb in my water system (bulb must be replaced every 12 months)..
I was pleased that the Culligan Representative was on time for the initial inspection. Being on time is critically important to me and sets the stage for whatever happens after the initial contact. The rep was polite, detail oriented and respectful, and he clearly explained the project, including what I could expect. The Rep also explained the product he represented and described available options.
Culligan in Allentown is great. The techs are very friendly and knowledgeable. The office folk are always pleasant. The equipment has worked flawlessly for nearly a decade. I always tell people about my great experiences and how clean my water looks, smells, and tastes
The service person helped me understand my water softener system, cleaned a filter, and checked the beads. His good explanations and service was much appreciated.
The tech explains what is being done and why.
The tech explained why certain filters or Revere Osmosis tunes.
This is what an experienced tech and salesman do.