The quality of my water is so very much better. The technicians who have come to my home have ALL been well-qualified and very polite. (They also have a sense of humor which is a plus.)
With my monthly rental, I don’t have to lug bags of salt myself and I can call with a problem (which I just had last month!) and they come out and fix the problem.
Peace of mind. Not having to worry about break downs or filter replacements. Salt delivered to my door and they will put it in softener if I ask them to. Auto pay. I don't have to haul heavy drinking water home and I don't have to worry about running out of drinking water if local store is out of stock.